VivaDelete your Viva Expense Tracker account
You can request deletion of your account and associated data without installing or opening the app.
Request account deletion by email
Email feedback@viva-finance.net from the email address registered with your Viva account. Use the subject Viva account deletion request and say that you want your account and associated data deleted.
Email a deletion requestThis opens your email app. Send the email to submit your request. If you no longer have access to your registered email, contact the same address and explain the situation. We may need to verify account ownership. Never send your password, bank credentials, or card details.
Delete your account in Viva
- Open Viva and sign in.
- Go to Settings → Data & Account → Delete Account.
- Review the deletion notice, type DELETE when prompted, and confirm.
You can also sign in to Viva on the web and use the same settings. If you cannot sign in, use the email request above.
What gets deleted?
Full account deletion removes your authentication account, profile and associated financial records, including expenses, income, bills, subscriptions, savings and net-worth data. Deletion is permanent and cannot be undone.
How long does it take?
We aim to complete account deletion within 30 days, unless the law requires otherwise. Short-term backup retention or legally required retention may apply, as described in our About Viva Expense TrackerGetting startedPrivacy Policy.
Subscriptions
If you have a paid subscription, manage or cancel it through the App Store or Google Play where you purchased it. Deleting your Viva account does not itself cancel store-managed billing.
For help with an account deletion request, contact feedback@viva-finance.net. Viva Smart Expense Tracker is provided by Viva Finance (Vivafinance).